Each new patient is given a free exam on your first visit. Upon entering the office, you will be greeted and taken on a tour of the facility. Our new patient coordinator will then take you through the entire exam experience and explain the process. On this first visit, we take a full mouth set of x-rays, a panoramic film which scans the entire jaw, a set of photos, the hygienist does a gum exam and the doctor does a clinical exam. You will watch films about various conditions in the mouth, educating you and explaining and answering any questions you may have. Since the fearful patient is our specialty, we spend a lot of time with patients informing them about what’s going to happen next and calming there fears.
Most patients leave feeling like they’re home and have been with family. Here’s what some of them have to say:
“It is a pleasure to come in and be greeted by such an excellent staff. They are all fantastic and I enjoy coming here. Their personalities are all beautiful and they make you feel special, even if you are embarrassed about yourself, they make you feel special. I just love the entire staff, and couldn’t have picked a better dentist than Dr Phillips and his Staff. I will refer everyone who is in need of dental work to this office!”
“I was so afraid when I walked in. However, all my fears and concerns were gone upon departure. The staff was so attentive and kind. They were knowledgeable and cared about me and my son.”
“The staff who work here are very kind and helpful. Always eager to help and make me feel very comfortable. The atmosphere is very relaxing. Thank you very much for making this visit pleasant.”